Send a detailed note
Best for account, membership, partnership, and general questions.
contact@bebecahealth.comSupport and contact
Start with a quick answer.
Find help with your account, membership, classes, and everyday use of Bebeca Health. If you still need us, Bebeca is easy to reach.
Frequently asked questions
A helpful place to begin
Clear answers to the questions members ask most often.
How do I reset my password?
Open Account from your practice home and choose Send password reset email. You can also use Forgot password on the sign-in page.
How do I manage or cancel my membership?
Open Account and choose Manage or cancel membership. You will be taken to Stripe's secure billing portal, where you can update payment details, review invoices, or schedule a cancellation.
Where can I find my saved classes and results?
Your practice home keeps classes, favorites, live sessions, questionnaire results, and progress together. Use the account navigation to move between them.
Why can’t I open a members-only class?
Members-only classes require an active membership. If you recently paid, refresh the page or sign in again so your membership status can be checked securely.
How do live classes work?
Active members can confirm attendance from the Live Classes page. A Join Class button appears around the scheduled time for confirmed participants.
Is Bebeca Health medical care?
No. Bebeca Health offers educational movement and wellbeing content and does not replace medical advice, diagnosis, or treatment.
Still need help?
Talk with Bebeca Health
Choose the contact option that feels easiest. Please do not send medical or urgent information.
Bebeca Health content is educational and is not a substitute for professional medical advice, diagnosis, or treatment. For an emergency, contact your local emergency services.